LALANATerms of sale
Seller
favo-it, EURL, 17 rue Gustave Leveillé, 94320 Thiais, France, company number (SIRET) 800 662 835 00027. Contact: hello@lalana.favo-it.com.
Product
The LALANA Premium subscription gives access to every path, offline listening and all soundscapes, on the devices linked to your account.
Price and payment
Monthly and annual plans and their prices, taxes included, are shown in the app before you confirm the purchase. Payment is collected by Apple (App Store) or Google (Google Play) depending on your device.
Free trial
Each plan (monthly or annual) includes a 7-day free trial. Unless you cancel at least 24 hours before the trial ends, the chosen subscription starts and the price is charged.
Term, renewal and cancellation
The subscription renews automatically at each period (monthly or annual). You can cancel at any time in your App Store or Google Play account settings; it stays active until the end of the paid period. Deleting the app or your LALANA account does not cancel the subscription with the store.
Right of withdrawal
You have 14 days to withdraw from a distance purchase. The period runs from the first payment: the 7-day free trial involves no charge. Because the purchase is made through Apple or Google, which handle billing, withdrawal and refund requests go to them. If you live in Switzerland, where the law provides no general right of withdrawal, the store's rules apply.
Legal guarantees
Digital content and services benefit from the legal guarantee of conformity (articles L. 224-25-1 et seq. of the French Consumer Code), at no cost to you. To exercise your rights, write to us; refunds for purchases go through Apple or Google, which handle billing.
Price changes
A new price applies at the next renewal, after notice from the store; you may choose not to renew your subscription.
Changes to the offer
We keep improving LALANA: new sessions, soundscapes or features may be added, and some content may be changed or removed. The subscription gives access to the Premium content available at any given time, with no commitment to specific content. If a change substantially reduces the service you paid for, you may cancel at any time, and you keep the rights the law gives you.
Invoicing
Receipts and invoices are issued by Apple or Google depending on your device.
Restoring purchases
On a new device, use "Restore purchases" in the app to recover your subscription.
Personal data
The data processed for the sale and management of the subscription, and its recipients (including Apple, Google and RevenueCat), are described in the privacy policy, where you will also find your rights and how to exercise them. Buying a subscription does not mean receiving promotional e-mails: they are optional and subject to a separate consent.
Intellectual property
The subscription only gives you a personal right to use the Premium content. The full rules are set out in the terms of use.
Disputes and governing law
French law, without depriving a consumer living in Belgium, Luxembourg or Switzerland of the mandatory protection of their country. In case of a dispute, please write to us first at hello@lalana.favo-it.com: we will look for an amicable solution.